PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “User Device Information.”
We collect User Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “User Order Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the User Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this User Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the User Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We will never share your Personal Information with third parties, advertisers or anyone outside of Stardust Candle Company and our premises.
From time to time we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:
You can also opt-out of Google Analytics here: https://support.google.com/analytics/answer/2992042?hl=en
We would only ever share your Personal Information to comply with applicable laws and regulations, to respond to a court warrant, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at firstname.lastname@example.org
Additionally, we note that we process your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. Our website is designed and intended for use by adults over the age of 18. If we discover that we have collected personal data from minors without consent from a parent or guardian, where such consent should have been obtained, we will delete that personal data.
For more information about our privacy practices, if you have questions or would like to make a complaint, please contact us by e-mail at email@example.com
or by mail using the details provided below:
Stardust Candle Company, 67 Oak Grove, Conisbrough, Doncaster, DN12 2HN